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Features
All-in-one Backup Power Station
The BLUETTI EP500PRO is shipped with a ground-breaking 5100Wh LiFePO4 battery pack and a 3000W rated pure sine wave AC inverter. This class-leading power station brings you the power to run your entire party, family camping trip, cabin workshops, or even your whole house for a day or two in the event of an unexpected outage. Up to 15 outlet sources allow you to power anything from laptops and air conditioners to your electric vehicles without breaking a sweat.
Safe, Smart, And Continuously Evolving
The advanced Battery Management System and LiFePO4 chemistry bring the EP500PRO incredible safety and durability. With the built-in dual-core microcomputer and Internet connection, the EP500PRO’s firmware can be upgraded through your internet connection. There is no best, only better!
Seamless UPS Backup
The EP500PRO will automatically become your home energy source for essential loads when the electrical grid goes down. Unlike gasoline generators, BLUETTI EP500PRO keeps your lights on and laptops charged without upkeep, fuel, carbon monoxide or annoying noise. Pair with up to 1200W MPPT solar input to rapidly recharge or to keep your appliances running without depleting the onboard battery. Remember when you had to worry about a power outage? Worry no longer, Meet BLUETTI EP500PRO.
How to use the EP500/EP500PRO
Designed as a flexible power station to meet various scenarios, the EP500 Series has different usages.
Never Run Out of Power
Suitable for various occasions
Description:
5100Wh LiFePO4, 3500+ Cycles to 80% Capacity
EP500Pro: 3000W Pure Sine Wave Output
Movable Power Station
In-grid UPS Mode&Flexible UPS Mode(24/7)
Off-grid Energy Storage
Multiple Devices Can Be Loaded Simultaneously
Flexible Recharging Way To Keep Your EP500 Always On
Bluetti offers a 30-day hassle-free money-back guarantee(We only provide prepaid return labels for quality problem products. Other than that, customers need to pay for the return shipping fee.).
Generally speaking, if the customer receives the product, contact us to return it. After the customer returns the goods, we will refund the customer about 4-7 working days. we will refund your order directly from the backend of the website or via PayPal
Please note-30-Day money-back guarantee not applicable on unpacked/used products. Please make sure the package is in good condition and will not affect the re-sale. In addition, the shipped orders and cannot be refunded during transportation
Valid Proof of Purchase
Please provide valid purchase voucher, including purchase channel, order number, shipping tracking number and other information.
Sales invoice or order confirmation email that clearly shows the description of the product, its price and sales channel
Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to)
*The defective item’s serial number (usually on the bottom of the product) and/or visible proof (eg: Short video) depicting the defect will be required
How to Return/Replace/Repair an Item
Contact sales@ecohomedirect.com for a Return Merchandise Authorization (RMA) Number. BLUETTI will not accept returned items without prior authorization and RMA
Write the RMA number on the shipping label outside the *RMA numbers should be clearly displayed on the shipping label of returned package. Do not write the RMA number directly on the box. Packages without an RMA number on the return shipping label may not be accepted by our local warehouse.
BLUETTI will repair/replace(at BLUETTI’s expense) any faulty products during the warranty period. A replacement resumes the warranty period left of the original order.
We will proceed with replacement in 14 business days after confirming that the defective item is received at our warehouse. The final resolution is subject to the availability of the replacement items.
Shipping costs should be paid by customer in the following situations:
Returning products without any proven defect
Warranty claims on items taken outside the original country of purchase